Reservations Agent

Job overview

The Reservations Agent is an onsite role located in Sanibel, FL. Compensation is not specified in the posting. This position supports the resort service team at Casa Ybel Resort, a historic beachfront property. This role serves as the first point of contact for guests, facilitating the booking of vacations and ensuring efficient reservation management. The agent coordinates with other departments to meet guest requests and contributes to the resort's goal of providing an unforgettable, high-quality guest experience.

What you'll do

• Book reservations via phone, email, and online
• provide customer service
• resolve guest inquiries
• coordinate with resort departments
• maintain accurate records
• upsell amenities.

What we're looking for

Skills & competencies

full-time

sanibel fl

hospitality

customer service

reservations

front desk

beachfront resort

travel

guest experience

onsite

Work arrangement

• Weekend coverage required

Why this role

Works at a historic beachfront resort with over a century of operation.

About the employer

Casa Ybel Resort is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.