Director of Client Success, Defense Sector

Job overview

The Director of Client Success, Defense Sector role is local to the DMV and based in Washington, DC; the posting describes a local role but does not specify a work arrangement. Compensation is $133,000–$177,000 per year, plus bi-annual bonuses. Dcode works to bridge technology and the federal government, helping get technology to those who need it. The director leads contract execution, customer engagement, mission delivery, and strategic planning across modernization and operational transformation efforts. The role exists to align government stakeholders and delivery teams around measurable mission outcomes while supporting the client portfolio and developing the team.

What you'll do

• Lead contract execution, customer engagement, mission delivery, and strategic planning across four lines of effort
• advise senior government and operational leaders
• build executive client relationships
• translate mission challenges into actionable roadmaps
• oversee delivery frameworks, plans, metrics, and compliance
• lead modernization and operational transformation
• identify growth opportunities
• manage, mentor, and develop team members.

What we're looking for

Skills & competencies

director of client success

dcode

washington dc

dmv

defense sector

client success

federal government

mission delivery

modernization

strategic planning

ts/sci

sap/sci eligibility

$133k–$177k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Bi-annual bonuses.

Why this role

Requires eligibility for SAP/SCI clearance; active TS/SCI is strongly preferred. The role supports Dcode’s embedded Rapid Acquisition Integration Cell.

About the employer

Dcode is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.