Service Business Development Representative

Job overview

The Service Business Development Representative role is onsite in Kenosha, WI. Compensation is not specified. The position supports the busy, growing service department at Gordie Boucher Ford of Kenosha. The role helps customers arrange vehicle service by managing appointment requests and follow-ups across phone, chat, and email. It coordinates with service advisors and parts and rental teams to support customer communication and service scheduling.

What you'll do

• Receive and schedule incoming service appointment calls
• maintain the service appointment calendar and coordinate with Service Advisors and Parts/Rental
• answer customer inquiries by chat, email, and phone
• follow up on declined services and schedule appointments for work not performed
• contact existing customers about required service or recall appointments
• follow up on ordered or back-ordered parts and schedule receiving.

What we're looking for

Skills & competencies

service business development representative

gordie boucher ford of kenosha

kenosha wi

automotive

service department

appointment scheduling

customer service

phone support

chat support

email support

entry-level

training provided

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid vacation
• health, dental, and vision insurance
• 401(k) with employer match.

Why this role

The posting describes this as an entry-level position, requires no prior car or dealership experience, and says the employer is willing to train the right candidate.

About the employer

Gordie Boucher Ford of Kenosha, Inc is hiring for this role. Industry: New Car Dealers. Sector: 44.