Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Raleigh, NC. Compensation is $10–$12 per hour. The role supports a family-owned Domino's franchise serving the Charlotte and Raleigh markets. The representative helps customers place orders and get accurate information about menu items, promotions, and delivery services. By resolving concerns and coordinating with coworkers, the role contributes to smooth store operations and a positive customer experience.

What you'll do

• Take phone orders accurately and efficiently
• answer questions about menu items, promotions, and delivery services
• address customer concerns
• work with the team to support smooth operations and customer satisfaction
• follow pizza-making and appearance standards as required.

What we're looking for

Skills & competencies

customer service representative

full-time

raleigh nc

domino's franchise

phone orders

point-of-sale

customer support

menu questions

delivery services

problem solving

$10–$12/hr

flexible scheduling

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, paid time off, and 401(k) for eligible employees
• 50% pizza discount, referral bonus, career development, and flexible schedules.

Why this role

Must be at least 16 years old; flexible scheduling and career growth opportunities are described.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.