Appointment Scheduler – Customer Service Representative

Job overview

The Appointment Scheduler – Customer Service Representative role is onsite in Cherry Hill, NJ. Pay is $40,000–$70,000 per year, plus bonuses. Calm Water & Bath describes its work as helping create comfort and better daily experiences for homeowners through remodeling. As a first point of contact, the scheduler engages homeowners, understands their needs, and arranges appointments for design consultants. The role supports a smooth customer process by working through structured systems and meeting daily appointment-setting goals.

What you'll do

• Make approximately 250 outbound calls during the day
• engage homeowners and address their needs
• schedule design-consultant appointments within 72 hours
• work toward a minimum of four appointments set daily
• serve as a professional first point of contact.

What we're looking for

Skills & competencies

appointment scheduler

customer service

cherry hill nj

homeowner calls

outbound calling

appointment setting

design consultant scheduling

$40,000–$70,000 per year

bonuses

pto

mentor/apprentice program

weekend schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, bonus structure, growth opportunities, and mentor/apprentice program.

Why this role

The posting lists night shifts and weekend hours, with Monday–Thursday 3:00 PM–8:00 PM, Friday 3:00 PM–6:00 PM, and Saturday/Sunday 10:00 AM–4:00 PM. Benefits include PTO, bonuses, growth opportunities, and a mentor/apprentice program.

About the employer

Calm Water and Bath is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.