Retail Sales Lead (All Positions) - Hiring Event

Job overview

The Retail Sales Lead (All Positions) - Hiring Event is an onsite role based in Wake Forest, NC. Compensation is not specified for this position, which supports the store leadership team in driving brand standards and the teammate experience. This role exists to provide expert guidance within the department, ensuring high-quality customer service and effective team direction. The Lead contributes to organizational goals by fostering an inclusive environment, coaching teammates, and executing operational tasks to maintain store excellence.

What you'll do

• Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager
• including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs
• this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others
• provides hands-on coaching and teaches the “why” behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management.

What we're looking for

Skills & competencies

full-time

day shift

wake forest nc

retail sales lead

hiring event

sporting goods

customer service

leadership

onsite

no degree required

Work arrangement

• Weekend coverage required

Why this role

Ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates.

About the employer

House of Sport is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.