Retail/Tech Associate – Smartphone & Electronic Repairs

Job overview

The Retail/Tech Associate – Smartphone & Electronic Repairs role is onsite in Lake Charles, LA. Pay is $17 per hour plus commission. The role helps customers address their electronic needs through repairs, products, and services. The associate diagnoses and repairs devices while explaining options clearly and delivering customer service. The position also supports sales goals, repair quality, inventory control, and accurate repair records to help customers receive a reliable store experience.

What you'll do

• Diagnose, troubleshoot, and repair devices
• recommend solutions and explain technical issues in understandable terms
• provide repair and replacement estimates
• sell the Home+ insurance program
• meet or exceed sales goals
• maintain repair quality
• greet customers and answer calls
• track devices and inventory
• use the point-of-sale system to record customer information and repair status
• maintain store cleanliness.

What we're looking for

Skills & competencies

retail/tech associate

smartphone repairs

electronic repairs

device diagnostics

customer service

retail sales

uncapped commission

lake charles la

your wireless inc

weekend and holiday availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, health, vision and dental coverage, 401(k), ongoing sales training, and career growth potential.

Why this role

Hourly pay plus uncapped commissions; high school diploma or GED listed among basic qualifications; weekends and holidays may be part of flexible hours.

About the employer

Your Wireless Inc is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.