Customer Retention Specialist — State Farm Agent Team Member

Job overview

The Customer Retention Specialist — State Farm Agent Team Member role is onsite in Yukon, OK, and is full-time. The listing provides a salary range of $37,000–$47,000 per year. The role supports Cal Kiburz’s State Farm agency in serving existing customers and growing the business. The specialist builds customer relationships, services policies, identifies needs, and recommends suitable insurance products. By following up on leads and meeting sales goals while providing customer care, the role contributes to agency growth and customer retention.

What you'll do

• Build relationships with current and prospective customers
• identify needs and sales opportunities
• explain insurance products
• generate quotes and follow up
• meet individual and team sales goals
• cross-sell appropriate products
• answer calls and assist with policy questions and changes
• document customer interactions and sales activity.

What we're looking for

Skills & competencies

customer retention specialist

yukon ok

cal kiburz state farm agent

full-time

$37,000–$47,000/year

customer service

insurance sales

policy servicing

sales goals

license required

health insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance
• paid time off
• parental leave
• 401(k) and matching
• performance-based bonus.

Why this role

Insurance experience is helpful but not required; candidates must hold or be willing and able to obtain required insurance licenses.

About the employer

Cal Kiburz - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.