Warranty Clerk

Job overview

The Warranty Clerk role is onsite in Sioux Falls, SD; compensation is not specified. North American Truck & Trailer serves the truck industry. The clerk processes and tracks warranty claims, coordinates with customers and suppliers, and maintains accurate records and reports. The role supports timely claim resolution, policy compliance, and customer satisfaction.

What you'll do

• Receive and review warranty claims for eligibility
• maintain claim records
• communicate with customers and provide status updates
• coordinate with suppliers, manufacturers, and service providers
• analyze warranty data
• address customer concerns
• follow company policies
• support quality assurance
• generate reports
• identify process improvements.

What we're looking for

Skills & competencies

warranty clerk

warranty claims

sioux falls sd

north american truck & trailer

full-time

customer service

claim documentation

supplier coordination

warranty reporting

quality assurance

truck industry

process improvement

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision insurance
• life and disability insurance
• paid vacation, sick time, and holidays
• training incentives for parts and service personnel
• employee referral bonus
• parts, labor, and vehicle discounts.

Why this role

The posting references warranty claims involving manufacturers and brands including Paccar, Cummins, Isuzu, Hino, and Autocar.

About the employer

North American Truck & Trailer, Inc. is hiring for this role. Industry: Motorcycle, ATV, and All Other Motor Vehicle Dealers. Sector: 44.