Automotive Service Advisor / Writer

Job overview

The Automotive Service Advisor / Writer role is onsite in Alpharetta, GA, with compensation of $60,000–$85,000 per year. America’s Service Station provides automotive repair and maintenance services to the Alpharetta community. The advisor connects customers with technicians by documenting concerns, explaining diagnoses and recommendations, and coordinating repairs. The role supports a transparent service experience from initial vehicle assessment through payment and delivery.

What you'll do

• Greet customers and conduct vehicle walkarounds
• write repair orders based on customer descriptions and technician inspections
• explain diagnoses, recommended repairs, and timelines
• provide estimates and obtain approvals
• coordinate workflow with technicians
• update customers on vehicle status
• recommend preventative maintenance and repairs
• process payments and review completed orders at delivery.

What we're looking for

Skills & competencies

automotive service advisor

service writer

full-time

alpharetta ga

america's service station

$60k–$85k

repair orders

customer service

vehicle diagnostics

service estimates

automotive repair

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• performance bonus
• dental, health, and vision insurance
• free uniforms.

Why this role

The posting describes a customer-focused role linking customers with skilled technicians in a high-volume service environment.

About the employer

America's Service Station is hiring for this role. Industry: General Automotive Repair. Sector: 81.