Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Waukee, IA, with compensation of $35,000–$45,000 per year. The position supports Nick Hageman’s State Farm agency and its customer relationships. The representative responds to inquiries, resolves issues, maintains accurate customer records, and coordinates with colleagues to support satisfaction and retention. The role helps the agency understand customer needs and deliver consistent service, with potential internal growth opportunities for driven, sales-minded candidates.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

waukee ia

nick hageman state farm agent

full-time

$35k–$45k/year

customer inquiries

issue resolution

customer records

retention

customer satisfaction

hourly plus commission

hiring bonus

paid time off

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Hourly pay plus commission
• hiring bonus
• health bonus
• performance-based bonus
• paid time off
• training and development
• flexible schedule
• advancement opportunities.

Why this role

The posting lists hourly pay plus commission, hiring and health bonuses, performance bonuses, paid time off, training and development, flexible scheduling, and advancement opportunities.

About the employer

Nick Hageman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.