Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Umatilla, FL. The posting states pay of $15–$18 per hour. PRIME PLUMBING describes itself as a family-owned and operated local plumbing business that has served customers for more than 35 years. The representative supports plumbing service operations by receiving and documenting customer information, entering it into the dispatch program, and routing calls to staff or technicians. The role also assists inside and outside managers with minor administrative tasks.

What you'll do

• Answer, receive, and document client information
• enter information into the dispatch program
• route calls to staff or technicians
• assist inside and outside managers with minor administrative tasks. The posting lists an eight-hour shift, Monday through Friday, and says on-call work may occur at times.

What we're looking for

Skills & competencies

customer service representative

plumbing

dispatch

call routing

customer records

administrative support

umatilla fl

$15–$18/hr

monday–friday

eight-hour shift

on-call may occur

health insurance

dental insurance

vision insurance

Work arrangement

• Weekend coverage required

Benefits & perks

• Dental, health, and vision insurance
• flexible schedule
• paid time off
• weekly pay
• vacation pay
• six paid holidays
• employee referral bonus
• training and development
• 401(k) match and IRA.

Why this role

The posting lists dental, health, and vision insurance, paid time off, weekly pay, paid holidays, training and development, advancement opportunities, and a 401(k) match and IRA. On-call work may occur at times.

About the employer

PRIME PLUMBING INC is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.