Customer Relations Specialist

Job overview

The Customer Relations Specialist role is onsite in Arnold, MO. Compensation is $18.39 per hour. The role is the welcoming first point of contact for a clinic and supports its integrated care team. The specialist manages patient-facing reception and administrative tasks so appointments, information, and front-office operations are handled accurately and efficiently.

What you'll do

• Greet patients
• manage appointment check-in and check-out
• verify insurance and demographic information
• collect co-pays and complete paperwork
• answer phones, direct messages, and assist with scheduling
• keep front-office and waiting areas organized
• enter data into electronic health records
• travel to nearby clinic locations as needed
• maintain patient confidentiality and follow HIPAA guidelines.

What we're looking for

Skills & competencies

customer relations specialist

compass health network

arnold mo

full-time

clinic reception

patient check-in

patient check-out

insurance verification

electronic health records

hipaa

scheduling

$18.39 per hour

Work arrangement

• Weekend coverage required

Why this role

Schedule is Monday–Thursday, 9:30 a.m.–6:00 p.m., and Friday, 8:30 a.m.–5:00 p.m.; local travel between clinic sites may be needed.

About the employer

Compass Health Network is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.