Call Center Triage Nurse (LPN/RN)

Job overview

The Call Center Triage Nurse (LPN/RN) role is onsite in Kailua-Kona, HI, with an annual pay range of $70,861–$97,405, determined based on qualifications and experience. Hawai'i Island Community Health Center provides community healthcare services. The nurse provides front-line patient support by assessing incoming concerns, offering nursing guidance, coordinating urgent appointments, and routing calls appropriately. Accurate documentation and collaboration with providers, staff, and community healthcare partners support timely, patient-centered care.

What you'll do

• Manage patient triage calls
• assess patient concerns and provide nursing guidance
• coordinate urgent appointments and care needs
• schedule appointments and update patient records
• route calls appropriately
• communicate with providers and community healthcare partners
• document patient interactions accurately
• serve as a clinical resource to call center staff
• support care and education across age groups.

What we're looking for

Skills & competencies

call center triage nurse

lpn

rn

hawai'i island community health center

kailua-kona hi

patient triage

nursing guidance

urgent appointments

community health

patient records

clinical communication

$70,861–$97,405 annually

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED, completion of an accredited nursing program, and a nursing degree; community health center and managed care experience preferred.

About the employer

Hawai'i Island Community Health Center is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.