Customer Relations Representative – State Farm Agent Team Member

Job overview

The Customer Relations Representative – State Farm Agent Team Member role is onsite in New Oxford, PA. The stated salary range is $36,000–$50,000 per year. The representative supports Lyle Pitner’s State Farm agency by helping deliver customer experiences that support agency growth and community service. The role manages customer inquiries, resolves issues, maintains accurate client records, and coordinates with agency colleagues. It contributes to customer retention and the agency’s growth by anticipating client needs and providing responsive service.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update client records
• assist with customer retention strategies
• coordinate with other agency departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

lyle pitner

new oxford pa

customer service

client records

customer retention

insurance agency

issue resolution

full-time

$36k-$50k per year

spanish a plus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

Spanish-language ability is a plus, not a requirement; the posting describes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Lyle Pitner - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.