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Guest Relations Specialist

Planet 13 · Las Vegas, NV · Guest relations

Employment type

Full-time

Work setting

On-site

Location

Las Vegas, NV

Schedule

Day shift

Posted

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Job overview

The Guest Relations Specialist works onsite in Las Vegas, NV; compensation is not specified. The role supports Planet 13’s visitor experience at its dispensary, where the company offers recreational cannabis products. The specialist welcomes visitors, manages wait times and access, records customer or patient profile information, answers inquiries, and helps guests understand products while following company and regulatory requirements. The position contributes to customer satisfaction through accurate, courteous service and an organized environment.

What you'll do

  • Greet customers
  • provide wait times and monitor waiting lists
  • monitor visitor access and issue passes when required
  • enter customer or patient profile data
  • answer inquiries and perform clerical tasks
  • maintain a clean, organized work area
  • follow company policies, security protocols, and applicable regulations.

What we're looking for

Skills & competencies
guest relations specialist
las vegas nv
planet 13
customer service
visitor welcome
cannabis products
retail
waitlist management
data entry
compliance
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Company-paid OSHA 10 Industry Training within six months of hire.

About the employer

Planet 13 is hiring for this role. Industry: All Other Miscellaneous Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
All Other Miscellaneous Retailers
Occupation code
43-4051.00
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