Director of Servicing, Electrical, Plumbing and HVAC
Employment type
Full-time
Work setting
On-site
Location
Indianapolis, IN
Schedule
Day shift
Posted
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Job overview
The Director of Servicing role is onsite in Indianapolis, IN, and supports service operations across Mother Plumber, EleXcor, and HeatAir. Compensation is not specified. The role is intended to build and scale a service platform across plumbing, electrical, and HVAC businesses.
What you'll do
- Lead residential and commercial service operations across the three entities
- establish service standards and performance expectations
- monitor operational metrics
- develop growth strategies and service offerings
- design workflows and operating systems
- optimize field-service software and reporting
- own service department P&L performance
- develop budgets and staffing plans
- recruit and develop teams
- oversee customer experience, quality, safety, compliance, and risk management.
What we're looking for
- Skills & competencies
- director of servicingservice operationselectricalplumbinghvacoperations leadershipbusiness growthindianapolis inkennmarp&l managementfield service systemscustomer experience
- Work arrangement
- Weekend coverage required
Why this role
The role combines strategic leadership with hands-on operational execution and includes direct access to ownership.
About the employer
KennMar is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 11-1021.00
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Listing ID: cc9662c0-02bb-4cb6-9259-c0cf30888c8d