Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative — State Farm Agent Team role is onsite in Philadelphia, PA. Compensation is $40,000–$50,000 per year. The role supports Paul Hoffman, an independent State Farm agent whose business markets insurance and financial services products. The representative helps reinforce customer relationships and support the growth of the insurance business by responding to inquiries, maintaining accurate interaction records, and coordinating with agent team members. The listed schedule is Monday–Friday, 9:00 AM–5:00 PM.

What you'll do

• Establish customer relationships and follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions
• coordinate with other agent team members and anticipate community members’ needs.

What we're looking for

Skills & competencies

customer service representative

philadelphia pa

paul hoffman state farm agent

insurance services

customer inquiries

customer relationships

monday–friday

9:00 am–5:00 pm

$40,000–$50,000 per year

401(k) match

paid time off

training and development

advancement opportunity

Work arrangement

• Weekend coverage required

Benefits & perks

• $250 health stipend after 90 days
• paid time off
• training and development
• 401(k) with matching
• performance-based bonus
• opportunity for advancement.

Why this role

Monday–Friday, 9:00 AM–5:00 PM schedule; $250 health stipend after 90 days.

About the employer

Paul Hoffman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.