Customer Relations Representative — State Farm Agent Team

Job overview

The Customer Relations Representative role is onsite in Scarborough, ME, with compensation of $46,000–$60,000 per year. The position supports Michelle Raber’s State Farm insurance agency and its customer relationships. The representative handles customer inquiries, maintains accurate records, supports retention efforts, and coordinates with agency colleagues. This work helps deliver customer experiences that support the agency’s growth and address community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations

customer service

insurance agency

customer inquiries

issue resolution

customer records

customer retention

team coordination

scarborough me

michelle raber state farm

$46k–$60k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• performance-based bonus
• health insurance
• flexible schedule
• paid time off
• training and development
• advancement opportunity.

Why this role

Spanish bilingual ability is preferred. The posting lists training and development, flexible scheduling, and advancement opportunities.

About the employer

Michelle Raber - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.