Credentialing and Provider Enrollment Manager

Job overview

The Credentialing and Provider Enrollment Manager role is remote within the United States, with compensation of $70,000–$77,500 per year plus a performance bonus. Charlie Health’s mission is to connect people to life-saving behavioral health treatment through personalized virtual care. The role is not available to candidates in Alaska, Maine, Washington, DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The manager leads the credentialing and enrollment function, ensuring provider onboarding and health plan applications are accurate, timely, and compliant while developing the team, improving processes, and expanding delegated credentialing capabilities.

What you'll do

• Lead and develop a team of 5+ credentialing specialists and manage team KPIs
• own the delegated credentialing program, including provider onboarding, primary source verification, and NCQA-aligned standards
• lead the internal credentialing committee and manage approvals and minutes
• manage payor and internal audits
• set credentialing strategy and partner to expand delegated statuses
• maintain a centralized source of payor requirements
• partner with RevOps and RCM on KPIs, incentives, and payor issues
• implement process improvements, automation, and AI-enabled workflows
• oversee Medicaid and commercial payor enrollment and track applications in Salesforce.

What we're looking for

Skills & competencies

credentialing manager

provider enrollment

remote

charlie health

behavioral health

delegated credentialing

ncqa

medicaid enrollment

commercial payors

team leadership

automation and ai

$70k–$77.5k

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits for eligible full-time exempt employees
• specific benefits are not detailed in the posting.

Why this role

Requires a bachelor's degree, 5+ years of provider credentialing and/or health plan enrollment experience, and hands-on ownership or operation of a delegated credentialing program. Experience with Medicaid and commercial enrollment required; 2+ years of people management preferred.

About the employer

Charlie Health is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.