Client Support Associate

Job overview

The Client Support Associate role is onsite in Laconia, NH. Compensation is $15 per hour. The posting describes the position as seasonal and states that full-time and part-time positions are available. The associate supports client visits at Jackson Hewitt offices. The associate welcomes clients, confirms appointments, follows up with past and potential clients, distributes marketing materials, and keeps clients engaged while they wait. The role helps create a positive client experience and supports office operations.

What you'll do

• Engage with clients
• confirm appointments
• follow up with past and potential clients
• distribute marketing materials
• keep clients engaged during wait times
• use basic computer skills and troubleshoot as needed.

What we're looking for

Skills & competencies

client support associate

seasonal

client service

appointment confirmation

client follow-up

marketing materials

laconia nh

jackson hewitt

$15/hour

flexible schedule

tax training

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Earned wage access
• employee discounts
• flexible schedule
• training and development
• low-cost healthcare, dental, and vision benefits
• tax preparation training and PTIN registration reimbursement
• continuing tax education
• referral opportunities
• 401(k) with company match and medical benefits subject to stated eligibility.

Why this role

Seasonal role; full-time and part-time positions available; no specific work background or experience level required; tax preparation training and PTIN registration reimbursement offered.

About the employer

Jackson Hewitt - CTS is hiring for this role. Industry: Office Administrative Services. Sector: 56.