Retail Store Manager — T-Mobile Premium Retailer

Job overview

The Retail Store Manager role is onsite in Butler, Pennsylvania. Compensation is not specified. TCC Wireless is a T-Mobile premium retailer focused on customer service, wireless products, and customer relationships. The manager oversees store operations, leads and develops employees, and drives revenue and service performance. By managing staffing, inventory, sales, and customer support, the role helps the store meet business goals and deliver a strong customer experience.

What you'll do

• Provide customer service in store and by phone
• oversee staffing, performance management, opening and closing, service levels, and inventory
• drive revenue goals and sales metrics
• hire, develop, motivate, and manage the team
• manage shipments, returns, trade-ins, demo devices, and supplies
• ensure audit and paperwork compliance
• manage cash and payment handling
• maintain store appearance
• provide consultative sales and service
• coach employees and monitor results
• support activations, account changes, bill payments, equipment replacement, accessories, plan changes, and upgrades
• represent the company at community events.

What we're looking for

Skills & competencies

butler pa

retail store manager

t-mobile

wireless retail

store operations

customer service

sales leadership

team development

inventory management

nights and weekends

tcc wireless

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) match
• phone service discounts
• development and growth opportunities.

Why this role

Full-time role requiring a minimum of 45 hours per week, with availability for nights, weekends, and holidays; requires at least two years of wireless retail experience.

About the employer

TCC Wireless LLC is hiring for this role. Industry: Telecommunications Resellers. Sector: 51.