Customer Service Representative — Mitchell

Job overview

The Customer Service Representative role is onsite in Mitchell, SD. Compensation is not specified. CorTrust Bank serves the financial needs of its community, businesses, and residents through customer service and banking operations. The representative supports customers and front-line bank operations by answering inquiries, processing teller transactions, opening deposit accounts, and completing administrative and compliance tasks. The role helps customers access banking services accurately and courteously.

What you'll do

• Communicate professionally with internal and external clients
• respond to inquiries and direct calls
• identify customer needs and make referrals
• process teller transactions and open personal deposit accounts
• handle and balance cash
• complete reports and reconciliations
• follow security, regulatory, privacy, and confidentiality requirements
• perform customer maintenance functions.

What we're looking for

Skills & competencies

customer service representative

banking

teller transactions

cash handling

cortrust bank

mitchell sd

full-time

deposit accounts

customer support

bank compliance

wire transfers

community bank

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with employer match, Employee Stock Ownership Plan, insurance coverage options, paid time off, service awards, community service opportunities, and Employee Assistance Program.

Why this role

Full-time position in the Mitchell community; knowledge of federal banking regulations and industry workflow is a plus but not required.

About the employer

CorTrust Bank is hiring for this role. Industry: Commercial Banking. Sector: 52.