Customer Service Representative – State Farm Agent Team Member

Job overview

The Customer Service Representative – State Farm Agent Team Member role is onsite in Hallandale, FL, with a stated salary range of $50,000–$65,000 per year. The role supports Yamelys Santana’s State Farm insurance agency and its customer experience and growth. The representative responds to customer inquiries, provides policy information, assists with policy changes, processes claims, and maintains accurate interaction records. The position helps customers navigate their insurance needs while coordinating with agency colleagues and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance agency

policy information

policy changes

claims processing

customer records

hallandale fl

state farm agent team

yamelys santana

$50k–$65k annual salary

health insurance

paid time off

simple ira

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• license reimbursement
• group life insurance
• performance-based bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists a Simple IRA, license reimbursement, group life insurance, performance-based bonuses, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Yamelys Santana - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.