Patient Relations Specialist — Part-Time, Bilingual

Job overview

The Patient Relations Specialist role is onsite in Arlington Heights, IL, with a Monday–Friday schedule from 4:00 p.m. to 9:00 p.m. Compensation is $18–$19.50 per hour. The role supports Bright Light Medical Imaging, a physician-led, multi-location imaging center. The specialist helps patients navigate check-in, scheduling, payments, and administrative processes while protecting confidential information. The role supports efficient patient flow and coordination between patients, technologists, and internal teams.

What you'll do

• Greet patients in person and by phone
• screen and direct calls
• assist with check-in forms and records
• collect and process payments
• protect patient information under HIPAA
• schedule and confirm appointments
• verify orders and authorization details
• support internal departments
• notify technologists of arrivals
• assist patient flow
• obtain authorizations and communicate financial-clearance issues.

What we're looking for

Skills & competencies

patient relations specialist

arlington heights il

bright light medical imaging

part-time

monday–friday

4:00 p.m.–9:00 p.m.

patient scheduling

medical imaging

hipaa

bilingual

$18–$19.50/hour

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid onsite training, 401(k) with 4% company match when eligible, and quarterly appreciation meals.

Why this role

The posting specifies bilingual language requirements inconsistently: the title and role description say Spanish/English, while a qualification bullet says Polish/English.

About the employer

Bright Light Medical Imaging is hiring for this role. Industry: Diagnostic Imaging Centers. Sector: 62.