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Work at Home Customer Service Advisor

Morley · Indianapolis, IN

Compensation

$14 – $14 /hr

Employment type

Full-time

Work setting

On-site

Location

Indianapolis, IN

Schedule

Day shift

Posted

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Job overview

The Work at Home Customer Service Advisor is a remote role for Indiana residents based in Indianapolis, IN. The pay is $14 per hour. This position supports the contact center unit by handling health insurance inquiries. The role exists to provide accurate information to customers and healthcare providers regarding benefits, eligibility, and payments. The advisor listens to customer concerns, navigates computer systems to resolve issues, and documents interactions in a professional and empathetic manner.

What you'll do

  • Research and handle questions about benefits, eligibility, and payments.
  • Provide accurate information to customers and clients.
  • Create and send status updates.
  • Explain policies and procedures.
  • Document interactions in the tracking system.
  • Offer solutions through phone, chat, and email.

What we're looking for

Skills & competencies
full-time
day shift
remote
indiana
morley
customer service
health insurance
no on-call
weekend required
$14/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, vision, 401(k) with match, Paid time off, Life insurance, STD/LTD, Wellness program

About the employer

Morley is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-1011.00
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