Customer Service Representative

Job overview

The Customer Service Representative role is an onsite, full-time position in Hudson, NY, paying from $20 per hour. The XML lists Washington, DC as the feed location, but the job description identifies the work site as Hudson, New York. The role supports customer accounts and sales operations in an office environment within a manufacturing facility. The representative manages customer information, responds to inquiries, prepares quotations, processes orders, resolves complaints, and coordinates with internal teams. Accurate records and timely communication help maintain customer satisfaction and support order fulfillment.

What you'll do

• Open and update customer accounts
• respond to inquiries and provide quotations and technical information
• process orders, changes, and contract reviews
• resolve complaints
• coordinate samples, order updates, and expedited shipments
• maintain customer records
• communicate with internal departments
• perform data entry
• travel occasionally as required.

What we're looking for

Skills & competencies

customer service representative

full-time

hudson ny

ahu technologies

from $20/hour

account management

order processing

product quotations

contract review

data entry

microsoft office

training provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• company-paid life insurance
• optional voluntary life insurance
• 401(k) with company match
• hands-on training and career growth opportunities.

Why this role

On-site office within a manufacturing facility; training provided on internal software, product lines, contract review, purchasing processes, and plastic product attributes.

About the employer

AHU Technologies Inc is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.