Automotive Service Advisor

Job overview

The Automotive Service Advisor role is an onsite, full-time position in Schaumburg, IL, with stated annual performance-based pay of $50,000–$120,000+. Eric’s Auto Lab describes a workflow and technician team intended to support customer service and successful vehicle repairs. The advisor helps customers understand the value of vehicle maintenance and repair, supports a consistent customer experience, and works with technicians and the shop’s processes to keep customer needs from falling through the cracks.

What you'll do

• Provide customer service to help customers understand the value of vehicle investments
• work with the shop’s repair workflow and technicians to support customer needs.

What we're looking for

Skills & competencies

automotive service advisor

customer service

auto repair

performance-based pay

schaumburg il

eric's auto lab

401(k)

401(k) matching

paid time off

training and development

advancement opportunity

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), 401(k) matching, performance bonus, advancement opportunity, paid time off, and training and development.

Why this role

Performance-based pay plan; the employer describes investment in training and a workflow designed to prevent customers from falling through the cracks.

About the employer

ERICS AUTO LAB LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.