Front Office Ambassador
Compensation
$29.76 – $29.76 /hr
Employment type
Full-time
Work setting
On-site
Location
Washington, DC
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Front Office Ambassador role is onsite in Washington, DC, with compensation of $29.76 per hour. Reporting to the Director of Front Office, the ambassador supports guest reception, concierge, reservations, and hotel operations at Sofitel Washington DC Lafayette Square.
What you'll do
- Deliver reception, concierge, and operator service
- handle guest questions and reservations
- maintain guest requests and reservation records in Opera and other systems. Support check-in and checkout, room assignments, billing, arrivals, loyalty enrollment, upselling, guest amenities, and coordination with housekeeping
- assist with bell and door coverage when needed.
What we're looking for
- Skills & competencies
- front office ambassadorhotel receptionconciergeguest servicesreservationsopera pmswashington dc$29.76/hraccorhotelweekend and holiday availability
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off
- medical, dental, and vision insurance
- 401(k)
- discounted rates at Accor properties
- learning programs and career development opportunities.
Why this role
The role may require rotating mornings, evenings, holidays, and weekends and includes guest-service responsibilities across reservations and front-office operations.
About the employer
AccorHotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Hotels (except Casino Hotels) and Motels
- Occupation code
- 43-4081.00
You'll be redirected to the employer's application page.
Listing ID: cc2518b1-bd93-4402-a303-8f784af50b33