Automotive Service Advisor

Job overview

Compensation is $50,000–$100,000 per year. The Automotive Service Advisor role is onsite in Pataskala, OH; Coughlin Automotive operates dealerships and service centers across Central Ohio, including Coughlin Kia of Pataskala. The advisor is the primary contact for service customers, translating vehicle needs into clear recommendations and estimates. The role coordinates customers, technicians, and service appointments while supporting customer satisfaction and dealership service standards.

What you'll do

• Greet and consult customers about service needs
• conduct vehicle walk-around inspections
• work with technicians to identify maintenance needs
• recommend services and repairs
• estimate parts and labor costs
• explain itemized estimates
• schedule appointments
• field service calls
• maintain customer satisfaction standards and an organized, safe work area
• complete required training and records.

What we're looking for

Skills & competencies

automotive service advisor

service department

customer consultation

vehicle inspections

repair estimates

service scheduling

pataskala oh

coughlin automotive

full-time

automotive experience

customer service

technician coordination

Work arrangement

• Weekend coverage required

Why this role

Previous automotive or customer service experience and working knowledge of vehicle mechanical operations are sought. The posting describes Coughlin Automotive as a growing Central Ohio dealership group with multiple service centers.

About the employer

Coughlin Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.