Service Business Development Representative

Job overview

The Service Business Development Representative role is onsite in Orland Park, IL. Compensation is not specified. Lexus of Orland’s service business development team supports customer communication and service appointment coordination. The representative handles incoming inquiries, schedules appointments, follows up with customers, and shares service and parts information. Timely, professional communication helps customers connect with the service department and other dealership teams.

What you'll do

• Handle incoming calls
• schedule appointments
• respond professionally to emails
• make customer satisfaction follow-up calls
• look up national service history
• notify customers when parts arrive and schedule installation appointments
• direct customers to product information
• promptly route inquiries and messages to other personnel and departments.

What we're looking for

Skills & competencies

service business development representative

orland park il

lexus of orland

service bdc

customer calls

appointment scheduling

customer follow-up

parts notifications

service history

email communication

microsoft office

health benefits

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, and life insurance
• 401(k) with match
• paid vacation.

Why this role

The posting seeks strong verbal and written communication, Microsoft Word, Excel, and Outlook proficiency, time management, multitasking, and ability to meet sales quotas and closing percentages.

About the employer

Lexus of Orland is hiring for this role. Industry: New Car Dealers. Sector: 44.