PrEP Retention Specialist, South

Job overview

The PrEP Retention Specialist, South role is based in Austin, TX; the posting describes work primarily in an office or remote setting. Pay starts at $24.30 per hour. Texas Health Action provides culturally affirming health services, with expertise serving LGBTQIA+ people and people impacted by HIV. The specialist helps patients remain engaged in PrEP care by supporting medication access and adherence, appointment attendance, and follow-up. The role identifies barriers and connects patients with clinical staff and advocates so they can continue care and access relevant resources.

What you'll do

• Contact new PrEP patients and support them during the first 30 days of their regimen
• remind patients about appointments and confirm medication access
• support refills and follow-up appointments
• connect patients with clinical staff and advocates to address side effects, insurance, and copay barriers
• share PrEP and healthy sexual practices resources
• assist with scheduling and rescheduling
• document patient concerns and interactions in electronic medical records
• complete medical data entry.

What we're looking for

Skills & competencies

prep retention specialist

south

austin tx

texas health action

kind clinic

patient engagement

hiv prevention

medication adherence

appointment follow-up

emr documentation

$24.30/hr starting rate

bls certification

some weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• 403(b)
• life insurance
• paid vacation, sick time, and holidays
• short- and long-term disability
• training and development
• parental leave
• longevity pay.

Why this role

Usually 40 hours per week; some weekends may be required. High school diploma or GED and active BLS certification required; three years of relevant HIV prevention, testing, outreach, or related experience required.

About the employer

Texas Health Action is hiring for this role. Industry: All Other Outpatient Care Centers. Sector: 62.