Front Desk Agent

Job overview

The Front Desk Agent works onsite in Birmingham, AL. The posting lists pay of $16 per hour. The role supports guest service at the Hyatt Regency Birmingham - The Wynfrey Hotel and reports to the Front Office Manager or Front Office Supervisor. The agent welcomes guests, manages check-in and check-out, handles reservations, and responds to questions or concerns. The role helps create a smooth and welcoming guest experience throughout each stay.

What you'll do

• Welcome and assist guests
• check guests in and out
• handle reservations
• answer inquiries and provide information about hotel services and local attractions
• address guest concerns
• work a flexible schedule that may include evenings, weekends, and holidays.

What we're looking for

Skills & competencies

front desk agent

birmingham al

hyatt regency birmingham - the wynfrey hotel

guest services

hotel front desk

check-in and check-out

reservations

guest inquiries

flexible schedule

evenings may be required

weekends may be required

paid time off

healthcare benefits

$16 per hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off and holidays
• medical, dental, and vision benefits
• 401(k) with guaranteed 4% match and no vesting period
• earned-wage access
• hotel and food and beverage discounts.

Why this role

The posting describes career growth opportunities across the hotel management company’s nationwide portfolio.

About the employer

Hyatt Regency Birmingham - The Wynfrey Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.