Customer Service Manager, State Farm Agency

Job overview

The Customer Service Manager role is onsite in Roseville, CA, with compensation of $50,000–$60,000 per year. The position supports Jake Pinto’s State Farm insurance agency and its customer service and sales operations.

What you'll do

• Assist customers in person, by phone, email, and online
• answer questions about insurance policies, billing, coverage, eligibility, and policy changes
• process service requests from customers and underwriters
• support sales and retention efforts
• schedule appointments
• and handle administrative tasks and office operations. The role may require obtaining Property and Casualty and Life and Health insurance licenses.

What we're looking for

Skills & competencies

customer service manager

roseville ca

jake pinto state farm agent

insurance customer service

policy support

billing support

customer retention

sales support

office operations

$50k–$60k/year

paid time off

401(k)

signing bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, signing bonus, and 401(k)
• the posting also mentions competitive salary and paid holidays, birthday, vacation, and personal/sick days.

Why this role

The agency describes itself as an established, growth-oriented team of insurance sales professionals.

About the employer

Jake Pinto - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.