Seasonal Holiday Retail Manager – Lansing Mall

Job overview

The Seasonal Holiday Retail Manager – Lansing Mall role is onsite in Lansing, MI, and compensation is not specified. Cherry Hill Programs partners with retail locations and destinations to create holiday and souvenir experiences for children and families. The manager leads seasonal photo operations, staffing, sales, and guest service, coordinating with venue partners and vendors to support memorable Santa visits and smooth daily operations.

What you'll do

• Create schedules and ensure staffing coverage
• recruit, hire, train, and onboard team members
• oversee daily operations and site performance
• respond to business calls and emails
• drive sales and cash-handling compliance
• submit deposits and financial paperwork
• coach staff on guest service
• work with venue partners and vendors
• resolve guest concerns
• manage seasonal setup, breakdown, and equipment security.

What we're looking for

Skills & competencies

seasonal holiday retail manager

local manager

holiday photo operations

santa visits

team leadership

staffing

sales

guest service

lansing mi

lansing mall

cherry hill programs

Work arrangement

• Weekend coverage required

Benefits & perks

• Same-day pay options
• employee referral program
• one free Santa visit for friends and family with photo prints and holiday cards
• digital Santa message
• three months of Pixie Post access.

Why this role

The posting describes a seasonal role with required pre-season training and flexible availability for evenings, weekends, holidays, and peak retail periods.

About the employer

Cherry Hill Programs Inc is hiring for this role. Industry: Gift, Novelty, and Souvenir Retailers. Sector: 45.