Phone Sales Representative

Job overview

The Phone Sales Representative role is onsite in Las Cruces, NM. Compensation is $12.65–$14.51 per hour, with sales commissions and contest incentives also offered. The role represents client brands and supports customer sales and service. The representative handles inbound and outbound customer contacts, answers questions, resolves issues, and sells appropriate products and services. Accurate account documentation, adherence to scripts and policies, and coordination with other departments support customer satisfaction and sales goals.

What you'll do

• Handle inbound and outbound customer contacts
• answer questions and sell products and services
• understand customer needs and resolve issues
• research account information and coordinate with other departments
• process orders and account tasks
• follow scripts and policies
• document interactions
• escalate issues as needed
• attend training and meetings.

What we're looking for

Skills & competencies

phone sales representative

phone sales

inbound calls

outbound calls

customer service

sales commissions

las cruces nm

mci careers

full-time

$12.65–$14.51/hr

customer support

order processing

sales training

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive base wage, sales commissions, contest incentives, and training.

Why this role

The employer provides training to new employees. Applicants must be at least 18 and have a high school diploma or equivalent; one year of related experience is preferred, not required.

About the employer

MCI Careers is hiring for this role. Industry: Office Administrative Services. Sector: 56.