Senior Community Manager

Job overview

The Senior Community Manager role is based in Boston, Massachusetts, with onsite work Wednesdays and Thursdays; compensation is not specified. At Life is Good, the community is described as central to the brand, including more than 700 brand ambassadors and people sharing stories online. The role leads the ambassador and influencer ecosystem, manages creator partnerships and user-generated content, and engages the online community to deepen connection to the brand’s mission and surface useful feedback and insights.

What you'll do

• Develop and manage the brand ambassador strategy and program
• recruit, activate, and measure ambassadors
• coordinate seasonal gifting
• manage influencer and creator partnerships and deliverables
• source and organize user-generated content
• monitor and respond to community interactions
• track sentiment and trends
• and report program and partnership performance.

What we're looking for

Skills & competencies

senior community manager

boston ma

life is good

onsite wednesdays and thursdays

community management

brand ambassadors

influencer partnerships

creator collaborations

user-generated content

social media

traackr

emplifi

401(k) match

10 paid holidays

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental and vision
• flexible spending accounts
• transit or parking reimbursement
• life, AD&D, short- and long-term disability
• 401(k) match
• paid time off
• 10 paid holidays
• Good Vibes Time
• and Family Time.

Why this role

The posting seeks five to seven years of direct community management, influencer marketing, or social media experience and experience managing ambassador or creator programs at scale. Benefits include medical, dental, vision, FSA, transit or parking reimbursement, life and disability coverage, 401(k) match, PTO, 10 paid holidays, Good Vibes Time, and Family Time.

About the employer

Life is Good is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.