Landlord Support Specialist

Job overview

The Landlord Support Specialist role is onsite in Phoenix, AZ; compensation is not specified. HOM, Inc. works on housing assistance programs and aims to end homelessness in Arizona through housing. The specialist supports occupancy and participation across HUD housing programs by coordinating landlord-facing tasks with Housing Specialists and other HOM team members. Accurate documentation, rent reviews, lease coordination, and payment issue resolution help support successful tenancies and program compliance.

What you'll do

• Serve as a point of contact for landlords and property managers
• review and process RFTAs and landlord, ownership, payee, banking, and compliance documents
• conduct rent reasonableness determinations and communicate or negotiate proposed rents when necessary
• coordinate lease renewals and related documentation
• review lease and tenancy information
• help resolve housing assistance payment issues
• maintain accurate records
• manage a high-volume caseload of 750–800
• maintain property and unit availability in applicable systems
• conduct regular debarment checks.

What we're looking for

Skills & competencies

landlord support specialist

phoenix az

hom inc.

housing assistance

hud programs

landlord relations

lease renewals

rent reasonableness

housing payments

750–800 caseload

housing first

arizona driver’s license

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• employee assistance programs
• wellness activities
• employer-matched retirement savings
• financial planning opportunities
• life, disability, and accident insurance
• generous paid time off, including 13 paid national holidays.

Why this role

Program duties are assigned among Landlord Support Specialists at the discretion of the supervisor and director; the posting states that not all listed duties will be assigned to one team member, though all team members are expected to be able to perform them. Requires a high school diploma or GED, Arizona driver’s license, and automobile insurance.

About the employer

HOM, Inc. is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.