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Transportation Operations Customer Service Representative

Langham Logistics · Indianapolis, IN · Transportation Operations and Customer Service

Compensation

From $60k /yr

Employment type

Full-time

Work setting

On-site

Location

Indianapolis, IN

Schedule

Day shift

Posted

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Job overview

The Transportation Operations Customer Service Representative role is onsite in Indianapolis, IN, with compensation of $60,000 per year. Langham Logistics supports customers’ supply-chain transportation and shipment needs.

What you'll do

  • Manage assigned customer accounts and shipment outcomes
  • communicate shipment status, delays, and transportation issues
  • maintain shipment data in the transportation management system
  • respond to inquiries and resolve complaints
  • coordinate with dispatch on demand and capacity
  • work with carriers on freight quotes and reconsignments
  • support quarterly business reviews, client onboarding, and special projects.

What we're looking for

Skills & competencies
transportation operations csr
indianapolis in
langham logistics
3pl transportation
customer service
supply chain
shipment tracking
transportation management system
carrier coordination
account management
Work arrangement
  • Weekend coverage required

Why this role

Requires experience in third-party logistics transportation operations. The role combines customer account ownership, shipment coordination, carrier communication, and support for account reviews and client onboarding.

About the employer

Langham Logistics is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.

Additional details

Industry sector
48
Industry
Freight Transportation Arrangement
Occupation code
43-4051.00
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