Membership Sales and Member Concierge

Job overview

The Membership Sales and Member Concierge works onsite in Greenwich, CT. The stated pay range is $20–$25 per hour. The role supports the front-of-house experience at Hammer and Nails Greenwich, an upscale barber shop and grooming lounge. The role welcomes members and guests, promotes memberships, manages appointments and check-ins, and responds to member needs. By building relationships and supporting sales goals, the concierge contributes to member retention and a welcoming premium grooming experience.

What you'll do

• Greet members and guests
• present and promote membership clubs
• manage appointment scheduling, check-ins, and front desk operations
• build member relationships to encourage retention and referrals
• handle inquiries, concerns, and feedback
• work toward individual and team sales goals and KPIs
• maintain a clean, organized front-of-house environment.

What we're looking for

Skills & competencies

membership sales

member concierge

customer service

membership sales goals

appointment scheduling

front desk

member relations

greenwich ct

hammer and nails

full-time

$20–$25/hr

401(k)

paid time off

signing bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• employee discounts
• paid time off
• performance-based bonus
• advancement opportunities
• signing bonus
• training and development.

Why this role

The posting describes a client-facing membership sales and concierge role at an upscale, members-only grooming lounge.

About the employer

Hammer and Nails Greenwich is hiring for this role. Industry: All Other Personal Services. Sector: 81.