Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Fairfax, VA. Compensation is $45,000–$75,000 per year. Andrew Elliott’s State Farm agency serves Northern Virginia and describes a focus on relationships, service, and community involvement. The representative manages customer inquiries, maintains records, supports retention, and coordinates with agency colleagues to resolve issues. The role contributes to customer experience and agency growth by anticipating community members’ needs and supporting customer relationships.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

fairfax va

state farm agent team

customer service

customer inquiries

customer records

retention

problem solving

$45,000–$75,000/year

performance bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA
• performance bonuses
• dental, health, and vision insurance
• flexible schedule
• paid time off
• training and development
• advancement opportunities
• company clothing
• and stocked break room.

Why this role

The agency states it offers no weekends or late nights and provides at least five opportunities per year for performance-based bonuses.

About the employer

Andrew Elliott - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.