Service Support Technician
Compensation
$24/hour
Employment type
Full-time
Work setting
On-site
Location
Addison, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Service Support Technician is an onsite role in Addison, TX, with a pay rate of $24/hour. This position supports ECAM's security and monitoring operations. This role serves as the first point of contact for technical support, troubleshooting network video recorders, cameras, and audio devices. The technician ensures smooth system operations and provides professional assistance to clients and field technicians, contributing to the company's mission of safeguarding sites with innovation.
What you'll do
- Process incoming calls, troubleshoot technical issues, maintain ticket ownership, assist with account setup, and escalate issues as needed.
What we're looking for
- Skills & competencies
- full-timeday shiftaddison txecamtechnical supportsecuritycctvonsitenetworkingtroubleshooting
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, Dental, Vision, 401(k), PTO, Disability, Life Insurance
Why this role
Competitive pay, comprehensive benefits, career growth, and training provided.
About the employer
ECAM is hiring for this role. Industry: Facilities Support Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Facilities Support Services
- Occupation code
- 49-2094.00
You'll be redirected to the employer's application page.
Listing ID: cb8791f8-9576-457d-91a0-8efbd1ccfd46