Service Administrator

Job overview

The Service Administrator is an onsite role in Rowland Heights, CA, with the posting specifying onsite work in the City of Industry. Compensation is $22–$25 per hour, depending on experience. The role serves as the primary liaison between customers and the service department.

What you'll do

• Handle customer inquiries and complaints, identify equipment issues, verify warranty and service coverage, prepare estimates, and open, manage, and close repair orders.
• Coordinate repairs and installations with technicians and parts sellers, provide customer updates and pricing information, obtain purchase order numbers, and maintain customer and company records.

What we're looking for

Skills & competencies

service administrator

rowland heights ca

city of industry

mct companies

customer service

repair orders

service coordination

warranty verification

customer records

monday–friday

6:30 a.m.–3 p.m.

$22–$25/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision after 30 days
• HSA and FSA plans
• company-paid life insurance, LTD, and STD
• paid time off
• holiday pay
• 401(k) with employer match.

Why this role

The schedule is Monday through Friday, 6:30 a.m.–3 p.m.

About the employer

MCT Holdings LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.