Lead Guest Services Team Member

Job overview

The Lead Guest Services Team Member role is an onsite position located in Candor, NC. Compensation is specified as $11.33 - $15.18 per hour, and this role supports the guest services department at a Pilot Flying J travel center. This role exists to process merchandise and fuel transactions while providing leadership to the cashier team. The Lead Guest Services Team Member contributes to the company's mission by ensuring high-quality service, resolving guest complaints, managing shift reports, and maintaining an organized and clean work environment.

What you'll do

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
• Complete end-of-shift reports and close out procedures
• Follow company and local guidelines with regards to the sale of any restricted merchandise items
• Maintain an organized and clean work area
• Use suggested selling methods to promote and sell products
• Ensure quality service is delivered to every guest
• Handle guest complaints and issues
• Determine break schedules and team member placement during shift.

What we're looking for

Skills & competencies

full-time

day shift

candor nc

pilot flying j

guest services

lead

retail

weekly pay

$11-$15/hr

no degree required

military friendly

Work arrangement

• Weekend coverage required

Benefits & perks

• Fuel Discount, Nation-wide Medical Plan, 401(k), Tuition Reimbursement, Adoption Assistance

Why this role

Weekly Pay, Fuel Discount, 401(k), Tuition Reimbursement, Adoption Assistance

About the employer

Pilot Flying J is hiring for this role. Industry: Other Support Activities for Road Transportation. Sector: 48.