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Seasonal Retail Store Customer Service Representative

WeatherTech · Bolingbrook, IL · Factory store customer service and retail sales

Compensation

From $19 /hr

Employment type

Full-time

Work setting

On-site

Location

Bolingbrook, IL

Schedule

Evening shift

Posted

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Job overview

The Seasonal Retail Store Customer Service Representative role is onsite in Bolingbrook, IL, with compensation of $19 per hour. The position supports customer service and sales at WeatherTech Direct’s factory store. The role helps customers select products and resolve order needs through in-person, phone, and email interactions. It contributes to customer satisfaction by providing product knowledge, processing orders and returns, and sharing customer concerns with management.

What you'll do

  • Provide customer support in the showroom, by phone, and by email
  • process orders, exchanges, and returns
  • recommend and upsell products based on customer needs
  • report service failures and customer concerns to management
  • work varied day, evening, night, weekend, and holiday hours.

What we're looking for

Skills & competencies
seasonal retail
customer service
retail sales
product knowledge
order processing
returns and exchanges
upselling
bolingbrook il
weathertech
$19/hr
Work arrangement
  • Weekend coverage required

Why this role

The posting requests 3–5 years of telephone-based customer service or retail sales experience; schedules vary and include one or both weekend days.

About the employer

WeatherTech is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.

Additional details

Industry sector
45
Industry
Optical Goods Retailers
Occupation code
41-2031.00
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