NOC Technical Support II
Employment type
Full-time
Work setting
On-site
Location
Newark, DE
Schedule
Day shift
Posted
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Job overview
NOC Technical Support II is an onsite role in Newark, DE; compensation is not specified. Everon provides solutions and services to customers and communities it serves and protects. The role handles customer and field-technician calls about operational and programming difficulties, makes requested programming changes, and coordinates service calls. It also supports customers with technical questions and helps train newer employees.
What you'll do
- Answer customer and technician technical questions
- upload and download programming changes
- train and assist newer employees
- schedule service calls and contact dispatchers
- handle misdirected customer calls. Weekend, holiday, and shift work and mandatory overtime may be required.
What we're looking for
- Skills & competencies
- noc technical supporttechnical supportalarm programmingcustomer supportfield technician supportservice call schedulingvideo surveillancenetworkingmicrosoft officeeveronnewark de
- Work arrangement
- Weekend coverage required
About the employer
Everon is hiring for this role. Industry: Other Business Service Centers (including Copy Shops). Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Other Business Service Centers (including Copy Shops)
- Occupation code
- 15-1232.00
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Listing ID: cb3b2071-dd1e-48c8-b537-f06f70166ecc