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Technical Support Engineer II - Hybrid (Tampa)

FusionTek · Tampa, FL · IT Support

Compensation

$30 – $35 /yr

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

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Job overview

The Technical Support Engineer II is a hybrid role based in Tampa, FL. Compensation is 30.00 USD to 35.00 USD per hour, supporting the IT infrastructure management services at FusionTek. This role exists to resolve complex technical issues, manage diverse client environments, and provide mentorship to junior technicians in an MSP setting.

What you'll do

  • Resolve escalated support requests
  • troubleshoot Windows, macOS, and cloud environments
  • manage server and network infrastructure
  • mentor Level I technicians
  • document tickets.

What we're looking for

Skills & competencies
full-time
day shift
tampa fl
fusiontek
technical support
it
msp
hybrid
systems administration
$30-$35/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Quarterly bonus, medical, dental, vision, 401(k) with match, PTO, cell phone stipend.

Why this role

Hybrid work; quarterly bonus eligibility; focus on MSP environment.

About the employer

FusionTek is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Systems Design Services
Occupation code
15-1232.00
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