Field Service Technician

Job overview

Field Service Technician (Beverage) in Roberts, WI. This is a remote position requiring up to 75% travel, with a salary range of $31 - $45 per hour. Join GEA's team to provide exceptional after-sales service and technical support for beverage and brewery systems, supporting customers across the full lifecycle of their equipment.

What you'll do

• Assist with installation, commissioning, and decommissioning of beverage filling and liquid processing equipment (both alcoholic and non-alcoholic), including blow molders.
• Perform planned and emergency maintenance on installed systems to ensure optimal performance.
• Deliver professional, high-quality service while maintaining clear communication with customers.
• Build trust and foster long-term customer relationships by serving as a knowledgeable and dependable partner.
• Act as the primary on-site representative and “face” of the organization.
• Diagnose, troubleshoot, and repair GEA equipment both onsite and remotely.
• Provide technical support for mechanical, pneumatic, and electrical issues.
• Identify root causes and implement effective corrective actions.
• Provide basic operator training on equipment operation and preventive maintenance.
• Support internal teams (Sales, Spare Parts, and Projects) with technical expertise and service-related input.
• Proactively identify service opportunities, including recommended spare parts, upgrades, and process improvements.
• Conduct site audits and performance evaluations to optimize equipment efficiency.
• Prepare detailed service documentation including service reports, inspection reports, and commissioning/start-up documentation.
• Align with customers before service work and review completed work, findings, and next steps.
• Coordinate with internal teams and assist with cost estimates and service planning.
• Adhere to all company safety policies, customer HSE standards, and OSHA regulations.
• Maintain a strong commitment to safe work practices at all times.
• Perform other duties as assigned to support the service team and customer needs.

What we're looking for

Education

Unknown

Experience

5+ years of field service experience supporting filling equipment and liquid processing systems (including blow molders). Strong understanding of piping & instrumentation diagrams (P&ID), process flow diagrams, and production systems. Proven experience servicing sanitary valves, pumps, heat exchangers, and related hygienic process equipment. Strong mechanical, pneumatic, and electrical troubleshooting skills. Knowledge of beverage processing systems such as UHT, pasteurization, aseptic processing, deaeration, and heat exchange. Familiarity with industry standards and regulations (GMP, PMO, 3-A, FDA). Strong English communication skills (written and verbal). Excellent organizational, time management, and problem-solving skills. Ability to work independently and as part of a team. Strong customer focus, professionalism, and work ethic. Valid driver’s license and ability to travel up to 75% (primarily within the U.S. and Canada, with occasional international travel).

Skills & competencies

field service technician

beverage systems

gea

roberts wi

full-time

remote

service

installation

commissioning

maintenance

troubleshooting

customer service

travel

$31-$45/hr

Work arrangement

• Visa sponsorship: No

Benefits & perks

• Medical, dental, and vision coverage
• 12 paid holidays
• 136 hours of PTO
• 7% 401(k) employer match
• tuition reimbursement
• wellness incentive program
• Employee Assistance Program.

About the employer

GEA is hiring for this role. Industry: Other Vegetable (except Potato) and Melon Farming. Sector: 11.