Hotel Front Desk Agent

Job overview

The Hotel Front Desk Agent works onsite in Saratoga Springs, NY; compensation is $23 per hour. The role supports guest services at the Adelphi Hotel, a landmark boutique property, and Salt & Char Restaurant. The agent welcomes guests, manages reservations and account information, handles inquiries and complaints, and coordinates with housekeeping so guests have a smooth stay.

What you'll do

• Welcome guests and complete check-in and checkout
• provide keys and room numbers
• answer calls and questions about bookings, rates, amenities, and requests
• handle complaints
• keep guest account information accurate
• coordinate with housekeeping to ensure accommodations are ready.

What we're looking for

Skills & competencies

hotel front desk agent

guest services

hotel reception

check-in

check-out

reservations

customer service

bookkeeping

saratoga springs ny

adelphi hotel partners

$23/hr

Work arrangement

• Weekend coverage required

Why this role

The posting lists pay of $23 per hour and prefers hotel industry experience and familiarity with Microsoft Office and reservation management systems.

About the employer

Adelphi Hotel Partners is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.