Automotive Service Writer

Job overview

The Automotive Service Writer role is onsite in Fairfield, OH, with annual compensation of $55,000–$75,000 based on experience. Performance Toyota Fairfield describes its focus on quality service and customer satisfaction. The Service Writer coordinates customer communication and repair recommendations with technicians, helping customers understand service needs and keeping repair work and promised completion times on track.

What you'll do

• Receive customers and vehicles
• communicate with technicians
• call customers with diagnostic results and recommendations
• sell technician recommendations
• relay authorized work and promised completion times
• update customers about delays
• notify customers when vehicles are ready
• close repair orders and review them with customers.

What we're looking for

Skills & competencies

automotive service writer

customer service

repair recommendations

service technicians

repair orders

toyota

fairfield oh

monday–friday

alternating saturdays

$55k–$75k/year

medical insurance

dental insurance

vision insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life, short- and long-term disability, paid time off, retirement plans with company match, employee discounts, uniforms, and technician tuition assistance.

Why this role

The posting lists a 40-hour Monday–Friday work week with alternating Saturdays and an extra day off; quarterly cash bonuses may be available.

About the employer

Performance Toyota Fairfield is hiring for this role. Industry: New Car Dealers. Sector: 44.